Step 2: Tap the drop-down arrow next to Keyboards, right-click the keyboard driver and select Update driver. Step 1: Tap the Windows key + X button on your keyboard to launch the Quick Access menu. Follow the steps to update or change your mouse and keyboard drivers.
#Mobile mouse pro crashed drivers
If your computer’s mouse and keyboard fail to work at startup, it could be because their drivers are outdated and incompatible with the new operating system you upgraded to. Proceed to try the troubleshooting options below to correct the abnormalities preventing both the mouse and keyboard from working in the normal boot mode. Now that your PC is booted into Safe Mode, your mouse and keyboard should work. Step 8: Tap the number 4 on your keyboard to boot into ‘Safe Mode with Networking.’ That will display a couple of Startup options for you to choose from. Step 7: Tap the Restart button at the bottom-right corner of the Startup Settings page. Step 5: Next, select Advanced options on the Troubleshoot screen. Step 4: On the Recovery Environment, tap Troubleshoot. This is where you would be able to boot into Safe Mode.
On the fourth start, Windows will detect that you are trying to fix some issues and automatically boot into the Recovery Environment. Step 3: Repeat this process twice or thrice. Now, when Windows is loading with the spinning dot on the display, press and hold the power button until the PC shuts down. Step 2: Tap the power button to turn it back on. Step 1: Power off your PC by holding the power button.
#Mobile mouse pro crashed how to
Here’s how to boot your PC into Safe Mode if your mouse and keyboard aren’t working. Try booting your computer into Safe Mode and try the troubleshooting options listed below (1 to 4). Troubleshooting Using Safe ModeĪccording to some Windows users who have encountered his issues in the past, they were able to use both the mouse and keyboard in Safe Mode.
If the issue persists and your mouse and keyboard don’t work on the welcome/start-up screen, proceed to the next method below. That should help fix the inactive mouse and keyboard issues. Wait for a couple of seconds to a minute and tap the power button to turn it back on. If the battery is non-removable, hold down the power button to manually shut it off. However, since the keyboard and mouse aren’t functioning, you’d have to do a ‘Hard Reboot.’ If your computer has a removable battery, simply pull it out, plug it back in, and turn your PC back on. So simply restarting your PC could help re-initiate communications between the device drivers and get your mouse and keyboard working again. When your computer’s mouse and keyboard abruptly stop working at the login screen, it could be because Windows has failed to recognize, communicate, or properly load up the drivers responsible for the functioning of the mouse and keyboard.
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